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Love the product, but..... |
February 9, 2018 |
Reviewer:
Sandra from Austin, TX United States
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This product is really nice. It's soothing and I'm looking forward to using it over a long period of time. The problem, however, is with the delivery system. The roll-on just does not work well. There is either too little or way too much product. With too much product, the serum drips down the side of the bottle and is really messy. There are even drips on the back side of the roller ball. Also, there's a lot of waste because I'm rubbing the serum on my hands and not around my eyes. It seems maybe a dropper might be a better solution. Otherwise I love the serum. I'm giving it a Good rating which would be an Excellent with a better dispenser.
Hi Sandra, Thank you so much for the feedback! We are in the process of changing much of our packaging. Eye serum, as well as other serums, will be in a bottle with a glass dropper. The perfume roll-on bottles will soon all have stainless steel roller balls which are known to minimize any drip and roll-on more smoothly. I would love your feedback on the ideas! Best, Kathy
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